Operations what? In a nutshell, Operations Research is the discipline of applying advanced analytics to help you make better business decisions. But why o why should any manager care about algorithms? Because these days many major corporation, such as UPS, and Proctor and Gamble, are using Operations Research to solve their complex business problems. The good news: You don't have to be a mathematician to use OR. The bad news: If you don't use it, your competitors most likely will -- and the competition could eat you alive!